robdull / tools / journey-map
Customer Experience

Map the journey.
Find the opportunities.

This is an editable, AI-ready tool for collaboration throughout the product sales, delivery and support pipeline. Build the map dynamically, with uploaded assets and manual tweaks.
Add or remove stages, drag sentiment points to reflect real experience scores, and export the full map to your AI tool of choice for analysis and recommendations.

AI Assist Populate with research context

Paste in a user persona, interview notes, survey findings, or competitive research. Claude will read your context and suggest realistic, specific content for every cell in the map — which you can review and apply or edit freely.

PetHealth Customer Journey Map
Click any cell to edit  ·  Drag sentiment points  ·