Define the job your user is trying to get done and their organizational context. Get a complete JTBD statement and persona card — ready to anchor a journey map, product brief, or stakeholder presentation.
Start with what your user is trying to accomplish, not who they are.
When [situation or trigger] —
I want to [functional job] —
so I can [outcome or progress]
Fill in the job statement and context, then click Generate to build your JTBD statement and persona card.
Click any scenario to load the full JTBD statement and persona card.
"When I evaluate delivery tooling, I want DORA metrics surfaced automatically, so I can make data-driven decisions about pipeline performance."
"When an examination is announced, I want continuous HIPAA and personnel data evidence already assembled, so I can respond in days not weeks."
"When I prepare for a renewal, I want account performance data assembled automatically, so I can earn the renewal on results not just relationships."